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Effective Design Within Reach Return Policy Review 2024

According to the design within reach return policy, if you are not entirely happy with your purchase, simply reach out to them using the provided email address or phone number to initiate a return or exchange for eligible items. However, please remember to consider the following guidelines while going through the return procedure in this post.

At Design Within Reach, the focus is on the home. They are dedicated to curating and producing pieces that can accompany you throughout your life, seamlessly transitioning from one home to another and from one generation to the next. Their priority is to offer impeccably crafted, durable, and aesthetically pleasing furnishings.

Design Within Reach Return Policy, What is It?

Design Within Reach (DWR) strives to ensure a delightful experience for its customers, even in unforeseen circumstances. If you are not completely satisfied with your purchase, DWR accepts returns within 30 days of receipt or date of purchase, as long as the items are in their original condition. However, please note that shipping and delivery charges are non-refundable. In addition, a restocking fee of 10% may be applied, except for Herman Miller branded performance seating, which incurs a $49 return shipping fee.

Design within Reach Return Policy

herman miller return policy

Design within reach return policy

Items marked as “final sale” are non-returnable, except in cases of damaged, defective, or incorrect items. If you encounter any issues with your order, please reach out to us within three (3) days of receipt for assistance. Final sale items are not eligible for price adjustments.

  • Returns must be made within 30 days of receipt or date of purchase, in the original condition.
  • Shipping and delivery charges are not refundable.
  • Returns are accepted at the warehouse, except for accessories, which can be returned to local stores.
  • A restocking charge of 10% of the total purchase price applies to all items except Herman Miller branded performance seating.
  • Herman Miller branded performance seating incurs a $49 return shipping fee, or a 10% restocking fee if packaging is unavailable.
  • Refunds for items with a receipt will be issued in the original form of payment.
  • Returns with a gift receipt will receive merchandise credit.
  • Refunds will reflect original discounts and promotions.
  • Keep the original packaging materials, receipts, and merchandise tags for returns.
  • Restocking fees are waived for exchanges of comparable value, with shipping and delivery charges non-refundable. The refund will be in the form of merchandise credit.
  • Exchanges are not available for natural variations in marble, stone, or wood.

Steps to Design within Reach Return Policy

To facilitate the return process, please keep the following in mind:

  • If there’s an issue with your order, contact customer service within three days of receipt.
  • Make sure the item is in its original condition, and retain the packaging materials.
  • Return the item to either the warehouse or the local store, depending on the product category.
  • Have proof of purchase ready to provide for the return process.

Design within Reach Return Policy and Proof of purchase

Proof of purchase, along with the amount of tax paid as required by state law, is necessary for exchanges, credits, or refunds on eligible items. The following documents are accepted as proof of purchase for your convenience.

  • Original paper receipt
  • Gift receipt
  • E-receipt
  • Original packing slip
  • Gift packing slip
  • Order number

Design within Reach Return Policy and Shipping Cost

Typically, shipping and delivery fees are non-refundable, unless the item has manufacturing defects or sustains damage during transit.

After returning your item, it will be inspected, and exchanges, credits, or refunds will be provided for the purchase price. Tax will be refunded as required by law. Shipping and delivery fees are non-refundable, except in cases of manufacturing defects or transit damage. Returns or exchanges may be declined for items not in like-new condition due to customer misuse or damage. Please note that furniture is susceptible to shipping damage, so retaining and using the original packaging materials is essential for returning items.

Design within Reach Return Policy and Shipping and Payment Method

Design Within Reach offers a range of payment methods to cater to customer preferences. Major credit and debit cards like Visa, MasterCard, American Express, and Discover are accepted. Customers can also make payments using PayPal, a secure online payment platform. For added convenience, alternative payment options like Apple Pay and Google Pay are available, allowing users to pay using their mobile devices. Design Within Reach strives to provide a seamless shopping experience by offering a variety of payment options to suit different needs and preferences.

Design within Reach Return Policy and Tracking Your Order

Tracking your order with Design Within Reach is a straightforward process. After your order has been processed and shipped, you will receive a confirmation email containing tracking information. This email will include a tracking number and a link to the website of the shipping carrier. By clicking on the provided link or visiting the carrier’s website directly, you can track the progress of your delivery. Alternatively, you can log in to your Design Within Reach account and access the “My Orders” section to view the status of your order and track its shipment. Tracking your order ensures you stay informed about its location and estimated delivery date, enabling you to plan accordingly.

Design within Reach Return Policy and Shipping and Risk of Loss

All purchased items are subject to a shipment contract, which transfers the risk of loss and title to you upon delivery to the carrier. If your order is placed using a purchase order, the shipping terms of the FOB shipping dock will take precedence over any shipping terms in the purchase order.

Recap: Design within Reach Return Policy

Design Within Reach prioritizes customer satisfaction with a return policy that includes a reasonable timeframe and options for exchanges and refunds. Retaining proof of purchase and original packaging is important for a seamless return process. Although some items are non-returnable, such as custom orders and final sale goods, DWR’s commitment to quality and customer satisfaction is evident through its transparent and accommodating return policy.

Proof of purchase is a requirement for returns, and DWR accepts various forms such as gift receipts, e-receipts, and order numbers. However, without these, returning an item may not be possible.

To qualify for a return, items must be in like-new condition. DWR reserves the right to decline returns for items that have been misused or damaged by the customer.

Gifts can be returned with a gift receipt, and refunds will be provided as a merchandise credit.

For any inquiries or assistance regarding returns, customers can contact DWR at 1.800.944.2233 or

Design within reach Atlanta

Design within reach return policy

Design within reach Atlanta

Westside Provisions District

  • 1210 Howell Mill Rd
  • Atlanta, GA 30318
  • Westside / Home Park

Design within reach Austin

  • Domain Northside
  • 11800 Domain Blvd, Suite 170
  • Austin, Texas 78758
  • 512 582 1336 –

Design within reach Ohio distribution center

  • 3001 Afton Dr,
  • Batavia, Ohio,
  • United States

 Design within reach Santa Monica
 332 Santa Monica Blvd

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