According to the design within reach return policy, if you are not entirely happy with your purchase, simply reach out to them using the provided email address or phone number to initiate a return or exchange for eligible items. However, please remember to consider the following guidelines while going through the return procedure in this post.
Design within Reach Return Policy
Design within reach return policy
- Returns must be made within 30 days of receipt or date of purchase, in the original condition.
- Shipping and delivery charges are not refundable.
- Returns are accepted at the warehouse, except for accessories, which can be returned to local stores.
- A restocking charge of 10% of the total purchase price applies to all items except Herman Miller branded performance seating.
- Herman Miller branded performance seating incurs a $49 return shipping fee, or a 10% restocking fee if packaging is unavailable.
- Refunds for items with a receipt will be issued in the original form of payment.
- Returns with a gift receipt will receive merchandise credit.
- Refunds will reflect original discounts and promotions.
- Keep the original packaging materials, receipts, and merchandise tags for returns.
- Restocking fees are waived for exchanges of comparable value, with shipping and delivery charges non-refundable. The refund will be in the form of merchandise credit.
- Exchanges are not available for natural variations in marble, stone, or wood.
Steps to Design within Reach Return Policy
Design within Reach Return Policy and Proof of purchase
Proof of purchase, along with the amount of tax paid as required by state law, is necessary for exchanges, credits, or refunds on eligible items. The following documents are accepted as proof of purchase for your convenience.
- Original paper receipt
- Gift receipt
- E-receipt
- Original packing slip
- Gift packing slip
- Order number
Design within Reach Return Policy and Shipping Cost
After returning your item, it will be inspected, and exchanges, credits, or refunds will be provided for the purchase price. Tax will be refunded as required by law. Shipping and delivery fees are non-refundable, except in cases of manufacturing defects or transit damage. Returns or exchanges may be declined for items not in like-new condition due to customer misuse or damage. Please note that furniture is susceptible to shipping damage, so retaining and using the original packaging materials is essential for returning items.
Design within Reach Return Policy and Shipping and Payment Method
Design within Reach Return Policy and Shipping and Risk of Loss
All purchased items are subject to a shipment contract, which transfers the risk of loss and title to you upon delivery to the carrier. If your order is placed using a purchase order, the shipping terms of the FOB shipping dock will take precedence over any shipping terms in the purchase order.
Design Within Reach prioritizes customer satisfaction with a return policy that includes a reasonable timeframe and options for exchanges and refunds. Retaining proof of purchase and original packaging is important for a seamless return process. Although some items are non-returnable, such as custom orders and final sale goods, DWR’s commitment to quality and customer satisfaction is evident through its transparent and accommodating return policy.
Proof of purchase is a requirement for returns, and DWR accepts various forms such as gift receipts, e-receipts, and order numbers. However, without these, returning an item may not be possible.
To qualify for a return, items must be in like-new condition. DWR reserves the right to decline returns for items that have been misused or damaged by the customer.
Gifts can be returned with a gift receipt, and refunds will be provided as a merchandise credit.
For any inquiries or assistance regarding returns, customers can contact DWR at 1.800.944.2233 or service@dwr.com.
Design within reach return policy
Design within reach Atlanta
Westside Provisions District
- 1210 Howell Mill Rd
- Atlanta, GA 30318
- Westside / Home Park
Design within reach Austin
- Domain Northside
- 11800 Domain Blvd, Suite 170
- Austin, Texas 78758
- 512 582 1336 – dwr.com
Design within reach Ohio distribution center
- 3001 Afton Dr,
- Batavia, Ohio,
- United States
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