How to Activate Excess Telecom Tablets Free?

adminJune 13, 2024

0 159 8 minutes read

Excess Telecom is a telecom network that provides low-income households with free internet services and tablets. The program was launched during the COVID-19 pandemic to support families who couldn’t afford internet service. If you’re eligible, you can purchase a computer tablet for just $11 or receive a free phone. Additionally, Excess Telecom offers Internet Service and Low-Cost Devices through the Affordable Connectivity Program (ACP) and Lifeline. The ACP provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and $100 on a tablet device for a required $11 co-payment with Excess Telecom. If you need more information, you can visit their homepage or learn about their story

What is Excess Telecom Tablet?

Excess Telecom is a company that participates in the Affordable Connectivity Program (ACP), which aims to provide affordable internet and phone services to low-income households. They offer Android tablets to eligible customers, along with a monthly data allowance of 15 GB. Customers who qualify for the ACP can obtain a new tablet by paying a one-time co-pay of $11.

What is Excess Telecom Tablet?

In addition to the ACP, Excess Telecom provides discounted tablets, phones, and internet services through Lifeline and New Connection Plans. Their objective is to make affordable and accessible internet and wireless services accessible to people throughout the United States.

What documents are required for the Excess Telecom free tablet application.?

To apply for a free Excess telecom tablet, you typically need to submit specific documents, including proof of identity, proof of address, and proof of participation in a qualifying government assistance program.

Government Assistance Program Participation Proof:

Consent letter
Benefits award letter
Letter of benefit verification
Benefits declaration
Educational records

To apply for a free excess telecom tablet and service from Excess Telecom, follow these steps:

Visit the website “https://www.excesstelecom.com/”.
On the homepage, click the “See If You Qualify” button. This will redirect you to Facebook Messenger.
Send the message “Get Started” to initiate the application process.
The chat box will ask if you are a New Customer or a Current Customer. If you select Current Customer, you will be instructed to contact the company directly.
If you choose New Customer, you will be prompted to enter your zip code to check service availability in your area.
If the service is available, you will receive a confirmation text requesting your email address.
Enter your email address and click send.
Click on “Continue” and complete the enrollment form provided by Excess Telecom.
Have your eligibility documents ready, as the company may ask for them.
After submitting your application, await approval. You may receive a call or confirmation message via email.

Excess Telecom Tablet Reviews

Excess Telecom offers tablets, and here are some reviews from users:

Positive Review:
- A user received their new tablet in the mail and was pleasantly surprised. They described it as rugged, fancy, and fast. All accessories were included, even a screen scratcher. The tablet was reliable, and the user highly recommends it, especially for those who can’t afford expensive devices.
Mixed Review:
- Another user initially expressed dissatisfaction but later updated their review. Although the tablet was advertised as a 10-inch device, it turned out to be an 8-inch tablet. However, since they received free service on it, they were content with the product. The tablet didn’t interfere with their other monthly bills, and they are enjoying it.
Negative Review:
- Some users have had negative experiences. One person mentioned that Excess Telecom took their ACP (Assurance Wireless) without permission and sent the tablet without consent. They also attempted to charge money from their debit card without authorization. This user considered it a potential scam.

Note: that individual experiences may vary, so it’s essential to consider multiple reviews and make an informed decision based on your specific needs and preferences. 😊

Excess Telecom Tablet Activation Function:

To activate your Excess Telecom tablet, follow these steps:

Power on your tablet.
Connect to Wi-Fi as per the on-screen instructions.
Visit the Excess Telecom activation page.
Enter your tablet’s serial number.
Create an account or sign in to your existing account.
Follow the on-screen instructions to complete the activation process

To activate a free monthly service, you can:

Unbox the tablet
Remove the adhesive on the screen
Turn on the tablet
Press and hold the power button until the screen turns on
Follow the on-screen instructions
Turn off Wi-Fi
Connect using your data

Excess Telecom offers Connection Plans that include:

In qualifying states, you can:

Combine your Connection Plan with Lifeline to receive extra monthly data and unlimited text messaging at no extra cost.
Qualify for a new tablet by making a one-time contribution of $11.

Excess Telecom Free Tablet Scam

While there may be claims of Excess Telecom being a scam and complaints filed with the Better Business Bureau (BBB) regarding damaged or defective tablets, it’s important to note that Excess Telecom is a BBB-accredited business. They provide low-cost devices through programs like the Affordable Connectivity Program (ACP), Lifeline, and New Connection Plans. Eligible subscribers have the opportunity to receive a tablet by paying a one-time $11 copayment through the ACP.

Let’s address this:

Scam Alert:
- A company claiming to be Excess Telecom offers free tablets and internet through a connectivity program.
- They send approval emails but request only $11.00, which raises suspicion.
- The legitimacy of this offer is questionable, especially since it’s not part of any official government program.
- Be cautious and avoid providing your debit card information.
Emergency Broadband Benefit Program:
- The real government program is called the Emergency Broadband Benefit Program.
- It aims to help households connect during the COVID-19 pandemic by providing a one-time discount for purchasing laptops, desktop computers, or tablets.
Stay Safe:
- If you encounter similar offers, verify them through official channels (such as the FCC) and avoid paying fees or sharing personal information.
- Since you’ve already provided some details, monitor your accounts closely and consider reporting this incident to the relevant authorities.

Here are some complaints about Excess Telecom tablets:

It appears that some customers have faced issues with receiving damaged tablets, encountering defects, or experiencing delays in replacement requests. Additionally, there have been claims on Reddit about a lack of transparency regarding the device details and refusal to provide names during customer service calls.

If you encounter similar problems, it is important to directly contact Excess Telecom’s customer service for assistance and clarification regarding their policies and procedures.

Excess Telecom Tablet Number.

If you’re looking for information about Excess Telecom’s tablet program, here’s how you can get in touch:

Contact Excess Telecom Customer Support: You can reach out to the excess telecom tablet customer service number by phone at +800-615-0898. They’ll be able to assist you with any questions related to their free monthly service and tablet.
Live Chat: Visit their official website, Excess Telecom, and use the chat feature to connect with a customer support agent.
By Mail: Excess Telecom, c/o Customer Support, 3245 Peachtree Parkway, Suite D, Suwanee, GA 30024

Excess telecom tablet replacement.

Excess Telecom offers a tablet replacement service, allowing customers to request replacements for damaged or malfunctioning tablets. This service is available for devices that are deemed irreparable or have encountered substantial issues that hinder their functionality.

Excess telecom tablet replacement.

excess telecom tablet

If you’re looking for information about Excess Telecom’s tablet replacement cost, here’s what you need to know:

Eligibility: Excess Telecom provides tablets to eligible customers through their participation in the Affordable Connectivity Program (ACP). However, customers are required to make a co-payment of $10 to $50.

Limited Warranty Exchange Policy:

Excess Telecom provides a 14-day window from the delivery date for customers to notify the company about any defective device or accessories. Upon notification, customers must return the device within 30 days. Excess Telecom reserves the right to exchange the defective device with a replacement device at its discretion during this timeframe. To request a replacement for a defective device, customers can contact Excess Telecom Customer Service at 1-800-615-0898.

The customer is responsible for covering the costs of purchasing replacement devices, accessories, or tablets. Additionally, all purchases of Top-Ups are considered final and non-refundable, regardless of who uses or possesses the subscriber’s device after the purchase, even if the device is used without the subscriber’s consent or knowledge.

Under the limited warranty period, Excess Telecom may choose to replace any defective device with a new or refurbished replacement device based on its discretion.

The device should operate properly for its intended use, except for specific exclusions.
Malfunctioning or failure of the device during normal usage is covered.
Excess Telecom may replace the device with a refurbished device of the same make, if available. If not available, a comparable device will be provided.
The limited warranty does not cover the loss of personal information, software, cosmetic defects, or non-operative parts.
Excess Telecom is not liable for any other losses or damages resulting from device malfunction.
These remedies provided are the exclusive remedies for breach of warranty.

FAQs:

How to activate excess telecom tablets?

To maintain your free service with Excess Telecom, it is necessary to use your data at least once a month. If you have any questions or need assistance, you can contact Excess Telecom customer service at 611 from an Excess Telecom device or toll-free at 1-800-615-0898. Monday through Friday, 9 AM–6 PM (EST). You can also email them at support@excesstel.com

You can follow these steps:

Take the tablet out of the box and remove any adhesive from the screen.
Press and hold the power button until the screen powers on.
Follow the on-screen instructions to proceed.
Disable Wi-Fi and establish a connection using your mobile data.

If payment is not resolved and reversed within 30 days, Excess Telecom will deactivate your account. In such cases, Excess Telecom will assess a termination charge equivalent to the balance in your account, or the maximum amount allowed by law. This termination charge is non-refundable, even if you reactivate your account later. Additionally, reactivation of your account may incur fees for each instance of non-payment.

How to submit the excess telecom tablet applications?

If you’re interested in Excess Telecom’s tablet program, here’s what you need to know:

Eligibility: Excess Telecom offers talk, text, and broadband services plans through the Affordable Connectivity Program (ACP), Lifeline Program, and its Connections plans. The ACP, operated by the Federal Communication Commission (FCC), provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands). Additionally, eligible households can receive $100 off a tablet device with a required $11 co-payment.
Free Tablet and Data: Enroll with Excess Telecom to receive a brand-new Android™ tablet and 15GB of monthly data for free! The tablet is part of the government’s Affordable Connectivity Program, subject to a one-time contribution of the $11 co-payment.
Application Process: To request your free Excess Telecom tablet, visit their website and complete the application form. Simply enter your zip code to get started.

Feel free to explore more details on the Excess Telecom website or apply directly through their enrollment partner.

Is Excess Telecom Legit: Yes, Telecom is legit